If a campaign execution fails to publish in SAS Customer Intelligence Studio, new rows are not added to the Common Data Model tables CI_COMMUNICATION or CI_CELL_PACKAGE after the next successful campaign execution.
The problem occurs in a scenario similar to the following:
Note: In this image, Select is a node.
At this point an entry is made in the table that shows a value of 1 for COMMUNICATION_OCCURRENCE_NO.
In order for the campaign to execute successfully, you need to modify the Process node again.
At this point, a third entry should be added to the tables that shows a value of 3 for COMMUNICATION_OCCURRENCE_NO. However, no such entry is added to the tables. The campaign is flagged to indicate that the publish is completed for every execution, but the flag is not reset when an error occurs.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Product Family | Product | System | Product Release | SAS Release | ||
Reported | Fixed* | Reported | Fixed* | |||
SAS System | SAS Marketing Automation | Microsoft® Windows® for x64 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M0 |
Microsoft Windows 8 Enterprise x64 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M0 | ||
Microsoft Windows 8 Pro x64 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M0 | ||
Microsoft Windows 8.1 Enterprise 32-bit | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M0 | ||
Microsoft Windows 8.1 Enterprise x64 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M0 | ||
Microsoft Windows 8.1 Pro | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M0 | ||
Microsoft Windows 8.1 Pro 32-bit | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M0 | ||
Microsoft Windows Server 2008 R2 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M0 | ||
Microsoft Windows Server 2008 for x64 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M0 | ||
Microsoft Windows Server 2012 Datacenter | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M0 | ||
Microsoft Windows Server 2012 R2 Datacenter | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M0 | ||
Microsoft Windows Server 2012 R2 Std | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M0 | ||
Microsoft Windows Server 2012 Std | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M0 | ||
Windows 7 Enterprise x64 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M0 | ||
Windows 7 Professional x64 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M0 | ||
64-bit Enabled AIX | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M0 | ||
64-bit Enabled Solaris | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M0 | ||
HP-UX IPF | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M0 | ||
Linux for x64 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M0 | ||
Solaris for x64 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M0 |